Key Features
- Guided selling
- E-sign contracts
- Order generation
Get started with Affinity
Affinity is an extremely powerful suite of tools designed to help your reseller business thrive and become more profitable. All our products are developed to put you in control, remove unnecessary complexity and to give you better insight and reporting as to how your business is shaping up. With flexibility and scalability at heart, Affinity can integrate into your existing processing and provisioning workflow and then help your business grow.
S A L E S
Price, quote and contract deals in minutes, increasing revenue, efficiency and providing a seamless handover to your operations team.
O R D E R S
Automated supplier provisioning and real time view of all orders for realistic forecasting and order management, creating efficiency and savings.
Key Features
- Provisioning
- Order Dashboard
- Order Notifications
B I L L I N G
Powerful, flexible and scalable billing engine designed to give your billing team peace of mind that all bill runs are quick and accurate.
Key Features
- Variable rate billing
- Call rating and bundling
- CDR processing
S U P P O R T
Deliver customer satisfaction by closing more tickets in less time using integrated knowledge bases, automated triaging, self-service diagnostics and AI.
Key Features
- Ticketing
- Integrations
- Chat bots
H U B
Empower resellers, partners and customers to self serve with 24/7 portals, apps and API's saving time and money without compromising service.
Key Features
- End user portal
- Alerts and notifications
- Usage and Billing analysis
I N S I G H T
Identify and understand trends and turn them into opportunities for up and cross sell. Turn your data into your biggest weapon.
Key Features
- Unified data views
- Dashboards
- Machine learning and AI
E N T E R P R I S E
Built for experienced resellers through to well-established carrier-grade service providers looking for a fully converged billing platform, Enterprise gives you the confidence of knowing that complex services and call records are billed accurately and quickly. Bill runs are easy to reconcile and our flexible APIs enable you to integrate Billing into your existing reporting structures with ease.
Find out more
Recurring revenue with no technology barriers. Marketplace is a store for resellers and customers to find complimentary SaaS products products to fit your needs. By utilising the Affinity Platform, Marketplace makes it quick and simple to sell, order, onboard and bill any third-party product. With this fully automated lead to serve process, it removes operational cost and unlocks scale and growth.
Find out moreA range of configuration options within the suite of products ensures that Affinity can be tailored to meet your exact requirements.
Our in house development team can also develop bespoke solutions to integrate the system into your business.
