Great for SMB’s looking to get the insight you need as you grow.
LogicMonitor Professional Services and Monitoring Consultancy
Level up your LogicMonitor platform with our extensive Professional Services packages. Whether it’s help getting started, developing or configuring complex features or integrating with 3rd party systems, we’re here to help.
Our Packages
Gold
Great for accelerating your roll out and getting the most out of LogicMonitor features.
- 6 week engagement
- Up to 2,500 devices
- 1 x 2-hour remote working session per week
- Covers 1 out-of-the-box integration and up to 2 LM add-ons
Platinum
Great for larger businesses looking to migrate from other tools or looking to implement more complex monitoring environments.
- 12 week engagement
- Up to 5,000 devices
- 2 x 2-hour remote working sessions per week
- Covers up to 2 out-of-the-box integrations and up to 4 LM add-ons
- Up to 2 custom data source development
Custom Implementation
If we don’t have an Out-of-Box package that suits your needs, we can tailor a Professional Services engagement that fits you and your business. We can look to work on Fixed Price or T&M delivery for you.
LM Add-Ons can include (LM Cloud, LM Config, LM Service Insights, LM Container)
Integrations can include (Slack, ServiceNow Incident, PagerDuty, Autotask, ConnectWise)
All our packages include:
- A detailed Statement of Work translated from your requirements (SoW)
- The Core LogicMonitor product area review and consultation using remote working sessions.
- A comprehensive health check report of your LogicMonitor Instance
Why LogicMonitor Professional Services?
Have your specific monitoring requirements designed and built into a bespoke solution
Get up and running with LogicMonitor in weeks instead of months
Integrate LogicMonitor seamlessly into your existing infrastructure
Provide your team with monitoring best practices, training and configuration examples
Why Aurora?
One of LogicMonitor’s largest partners, working across EMEA, APAC and Americas
Successfully completed engagements for SMB (sub 500 devices) to Enterprise (circa 30,000+ device) size clients
All consultants hold LogicMonitor Certified Professional & Expert qualifications and have Multiple years of experience LogicMonitor and in a wide range of other monitoring solutions & services
Have performed large scale migrations from tools including BMC TrueSight, Nagios, CA UIM, Solarwinds, Kaseya Traverse, Managed Engine OpManager and HP OpManager
We also offer...
Health Check & Optimisation Package
Want to check your LogicMonitor instance is running efficiently and identify anything that could be improved.
LogicModule Development
Need a LogicModule creating or struggling with one you’re trying to create, our team are experts at creating, managing and supporting DataSources, PropertySources, ConfigSources & EventSources.
Custom Integration Services
Have an application that you need integrated into your LogicMonitor instance, our development and engineering teams can help. We’ve successfully performed integrations with applications like Splunk, Marwatch, Meraki SD-WAN, Cisco Prime, Ansible, RabbitMQ, AWS Lambda & CloudFormation.
Our Approach
Our implementation packages are designed to leave your LogicMonitor instance and admins in the best possible position to manage your services going forward. We follow best practise provided by 3rd party vendors like Microsoft, Oracle, Cisco, VMware.
Our Process
Discovery – gathering your requirements and use cases then transforming them into a comprehensive statement of works.
Verification – assistance with or validation of your organisations LogicMonitor configuration plans.
Guidance – providing 3rd party and LogicMonitor best practices, training and configuration examples.
Deployment Assistance – executing configuration tasks in your LogicMonitor instance
Development – creating custom LogicModules and integrations for your LogicMonitor instance.
