We provide leading consultancy services to the market leading Service Providers, ICT Resellers and Corporates.
Keeping your margins optimised is essential for any reseller. Our Cost Consulting helps you reduce their buying costs, increase margins and grow cash.
Looking at your CDR cost from your suppliers in conjunction to what you have purchased from them to identify where you have purchased services you are not using.
Matching usage profiles to the best option at the network.
Identifying product charges from your suppliers that you are not passing on and top ups that have been left active.
Affinity Sales, Orders, Billing, Support, Hub and Insight are powerful products on their own, but they are stronger together.
Insight
Identify and understand trends and turn them into opportunities for up and cross sell. Turn your data into your biggest weapon.
Hub
Empower resellers, partners and customers to self serve with 24/7 portals, apps and API’s saving time and money without compromising service.
Support
Deliver customer satisfaction by closing more tickets in less time using integrated knowledge bases, automated triaging, self-service diagnostics and AI.
Sales
Price, quote and contract deals in minutes, increasing revenue, efficiency and providing a seamless handover to your operations team.
Orders
Automated supplier provisioning and real time view of all orders for realistic forecasting and order management, creating efficiency and savings.
Billing
Powerful, flexible and scalable billing engine designed to give your billing team peace of mind that all bill runs are quick and accurate.
